Willkommen bei myVALE

The wellness package for your myvale sandals

Have past summers left their mark on your beloved myvale? Then we have a great offer for you!
Send your "old" myvale in for a free shoe-check!
With this measure, we want to further increase the durability of our products and thus your enjoyment of them. Furthermore, with this campaign, we are taking a stand against the industry trend of making repairs impossible through the way products are manufactured.

And here's how it works ...

1.

Send us an email with the subject "shoe-check" and a few descriptive photos (from the top, the side, and the bottom) of your "old" myvale sandals to service@myvale.de

2.

Once we have received your request for a shoe-check, we will check the condition of the sandals based on the photos provided. A VALEspektion includes an inspection and, if necessary, re-gluing of the components (footbed, midsole, and outsole), tightening of the straps (if requested), as well as a fresh cleaning and re-grinding of the shoes.

3.

After reviewing the photos, we will give you the green light to send your sandals to us or bring them by. If we determine during the photo check or on-site that your myvale have sustained more significant damage, we will contact you and provide a cost estimate for the necessary repairs. You then decide whether you want us to carry out the repairs or not.

If you have any questions or suggestions, we are available at +49 5681-93 66 49 0 (Mon. - Fri. 8:00 a.m. - 6:00 p.m. CET) or via email at service@myvale.de.