We manufacture every sandal based on your foot impression. Additionally, your myvale sandal is orthopedically modeled and corrected.

The easiest option for you and for us is always through the myvale online shop. However, if you have any problems or questions, we are always available at 05681/9366490 or info@myvale.de.

First, you select a model at www.my-vale-shop.de and choose 'Footprint box required' during the ordering process. As soon as your order reaches us, we will send the footprint box to you. Once you have taken your foot impressions in the box, you send the box back to us and production can begin.

It is a cardboard box containing the impression foam.

We kindly ask you to leave your impression in one of our impression foam boxes. The special grid developed by us in the box is crucial for manufacturing your myvale sandal.

For shoe sizes 47 and above, you should request the 'oversized box' when ordering. You will then receive a larger box that accommodates sizes up to approximately 52. If that is still too small for your feet, please contact us by phone.

The current delivery time is approximately 21 days within Germany. Outside Germany, the delivery time is approximately 21-28 days.

Production is entirely handcrafted. A high-quality, custom-made shoe – made in Germany – simply takes time.

No. Your foot impression remains in our system. When ordering, you can select 'Foot impression is available and can be used' to avoid receiving another box.

If the footbed of your first myvale sandals still fits well, we do not need a new impression.

Since we manufacture the sandals exactly according to the shape of your foot, it is generally not necessary. However, you can still send us your insoles or relevant documents from your orthopedist so that our technicians can get a precise picture.

They differ in shape because the myvale sandal is custom-made. This also applies to the sample models used for product photos. The impression, and thus your foot, determines the length and width of your completely individual sandal. The height of the sandals is generally comparable across all models. However, the longitudinal arch – the arch on the inner side of the footbed – is adjusted individually and can therefore vary in height or be flatter.

No problem. This works through our myvale Designer (www.my-vale-shop.de/Designer). Here you can get creative and assemble your very own personal myvale sandal, from straps to footbed covering and midsole up to the outsole. Additionally, the myvale Designer allows you to decorate your chosen strap with an additional application or gaiter.

Some models are only available as men's or women's models. In most cases, these differ only in the width of the strap. Upon request, we can tell you which straps we have in stock. Custom orders are also possible. You can best inquire about the associated costs by phone or email.

The women's models have a narrow strap (2cm wide), while the men's models have a wider strap (3cm wide).

There is no special section for children. We have women's and men's models that are suitable for both adults and children, as the sandals are custom-made. For smaller children's feet, we recommend a women's model, as the straps of the men's models are usually too wide. If you are unsure, just give us a call or send us an email.

The prices are listed for each model in the detailed view. First, select a category (Toe post sandals, Duckbill, 2Strap, ...). Then, our model selection will be displayed. By selecting a model, you can view the price and additional information, as well as place an order.

Not necessarily. With mass-produced sandals, the toe post is always at a standardized position. Since every foot is different, this often causes friction. myvale manufactures the sandal according to the exact shape of your foot. The important thing is that you mark the correct position for the toe post when leaving your foot impressions. This greatly minimizes the risk of sore spots.

The price is calculated based on your combination. It mainly varies due to swapping a strap or adding an extra (gaiter, application, covering). Component prices start with the cheapest option in the view.

Every myvale sandal is manufactured with an individually adjusted longitudinal and transverse arch support.

The butterfly roll is a cushion in the forefoot area and can be used to relieve pressure on the metatarsal heads. It is used, for example, for splayfoot or a worn-out forefoot, but can also be booked as a comfort addition.

Primarily, both serve as comfort additions. The gel pad can only be combined with a covering, as it is inset from the top into the footbed and would otherwise be visible. The heel spur cushion can be added to any model – even without a covering.

Yes, it is possible. During the ordering process, you can add various orthopedic components or comfort additions. You can find all further information here: http://www.my-vale-shop.de/en/Orthopedic-adaptions/

Not directly. Your VALEs require a leather or Alcantara covering to install a gel pad. However, you can also order a covering for any shoe in the myvale Designer (www.my-vale-shop.de/Designer). The alternative to the gel pad is the heel spur cushion, which increases comfort in the heel area.

myvale catalogs are currently only available on-site. You can find all current models in our online shop.

Your shoe size is not necessary. It is determined based on your foot impression.

The straps are mainly made of genuine leather. You can find special alternative materials in the individual model descriptions. The footbed and midsole are made of ethylene-vinyl acetate (EVA). EVA is a high-quality, insulating, tear- and slip-resistant foam that does not absorb water. The outsole is made of specially formulated rubber.

Yes, some of our straps are made of chrome-free tanned leather. We can inform you exactly which ones upon request.

Yes, in the H2O sandals section, you will find all sandals that are completely leather-free (http://www.my-vale-shop.de/Basic/H2O). If desired, we can replace a leather strap with a fabric strap. These are custom orders that you can place with us by phone and an additional charge.

We generally ship via Deutsche Post (DHL).

Within Germany, shipping costs are 15 €. This covers all three shipping stages (footprint box to you, return shipping, and finished sandal to you). A complete overview of shipping costs can be found here: http://www.my-vale-shop.de/Versand-und-Zahlung/

The incurred shipping costs include the dispatch of the footprint box, the return shipping of the footprint box, and the shipping of the finished VALEs.

For shipping to EU countries and Switzerland, we charge 15€, and for all non-EU countries, shipping is 30€. In these cases, the return shipping of the footprint box is not included, except for the UK.

No. If you only order the myvale toe socks, we charge 2.95€ in shipping costs.

Our payment options are PayPal, credit card, direct debit, or advance payment. To receive your order as quickly as possible, we recommend PayPal, credit card, or direct debit, as we do not have to wait for payment to clear before shipping the footprint box.

Yes. If you pay by credit card, direct debit, or PayPal, the money is debited immediately and the box is shipped. With advance payment, we wait until the payment has been received, then the box is shipped.

Bank Kreissparkasse Schwalm-Eder
Account No. 810163321 BLZ 52052154
BIC HELADEF1MEG
IBAN DE69 5205 2154 0081 0163 21

Since the myvale sandal is not considered a medical aid and we do not have a position number with the health insurance, we are unfortunately unable to bill it through your health insurance.
If desired, we will include an additional description in your invoice detailing the exact construction of the shoe according to orthopedic standards. You can then submit this invoice to your health insurance. Unfortunately, we cannot guarantee that they will contribute anything. From experience, we can tell you that it is unlikely with statutory insurance, while private health insurance usually provides a contribution.

You can clean your sandals very easily with water, castile soap, and a sponge. All care and cleaning instructions can be found at http://www.my-vale-shop.de/Pflegehinweise/

Clean the VALEs regularly. Especially after long wearing periods, e.g., on vacation, cleaning may be advisable.

With minimal water contact, your sandals should be fine. However, you should avoid frequent wet-to-dry cycles. This can damage the leather from which most models are made.
As an alternative, you can order one of our H2O models (http://www.my-vale-shop.de/Basic/H2O). The H2O models are completely leather-free and made with high-quality synthetic leather.

No. Clean the VALEs only by hand washing.

The warranty period is 1 year. All information regarding this can be found here: http://www.my-vale-shop.de/en/Unser-Qualitaetsverspechen/

You will find the myvale warranty label attached to your sandals with a straw ribbon. The date your VALEs leave our facility is noted on it.

Yes, of course. Based on your invoice, we can identify the shipping date.

After prior agreement by phone, email, or letter, you can send your VALEs to us for repair. Various costs will arise after the warranty period, which you will receive from us based on a cost estimate.

Since the sandals are custom-made and cannot be used by anyone else after production begins, a return is unfortunately not possible.

No problem. Upon request by phone (05681) 9366490 or email to service@my-vale.de, you will receive a cost estimate.

Yes. You have the option to choose between four vouchers. Bronze 119€, Silver 149€, Gold 189€, and Platinum 289€. You can find everything else here: http://www.my-vale-shop.de/Geschenkboxen/

No, we structured the selection so that the amounts cover the prices of most models. If the recipient chooses a model in a different price category, the difference will be settled with them.

Yes. You can pay the remaining balance by credit card, PayPal, SEPA direct debit, or advance payment.

No problem. We will pay you the remaining balance in the form of myvale value vouchers. You will receive these together with your finished myvale.

First, select your favorite model and add it to your shopping cart. A field will appear where you can enter your voucher code (back of the voucher).

No, only one voucher redemption is possible per order.

Unfortunately, this is not possible within one order. We ask you to place a second order. Shipping costs are waived when redeeming a voucher, as they have already been covered by the voucher purchaser.

Toe socks have a cutout between the big toe and second toe, specifically designed for your toe post sandals.

So far, the toe socks are available in valegreen, brown, black, and navy. Additional colors may be available in the near future.

The myvale toe socks are available in sizes 35 - 46.

We manufacture every sandal based on your foot impression. Additionally, your myvale sandal is orthopedically modeled and corrected.

The easiest option for you and for us is always through the myvale online shop. However, if you have any problems or questions, we are always available at 05681/9366490 or info@myvale.de.

First, you select a model at www.my-vale-shop.de and choose 'Footprint box required' during the ordering process. As soon as your order reaches us, we will send the footprint box to you. Once you have taken your foot impressions in the box, you send the box back to us and production can begin.

It is a cardboard box containing the impression foam.

We kindly ask you to leave your impression in one of our impression foam boxes. The special grid developed by us in the box is crucial for manufacturing your myvale sandal.

For shoe sizes 47 and above, you should request the 'oversized box' when ordering. You will then receive a larger box that accommodates sizes up to approximately 52. If that is still too small for your feet, please contact us by phone.

The current delivery time is approximately 21 days within Germany. Outside Germany, the delivery time is approximately 21-28 days.

Production is entirely handcrafted. A high-quality, custom-made shoe – made in Germany – simply takes time.

No. Your foot impression remains in our system. When ordering, you can select 'Foot impression is available and can be used' to avoid receiving another box.

If the footbed of your first myvale sandals still fits well, we do not need a new impression.

Since we manufacture the sandals exactly according to the shape of your foot, it is generally not necessary. However, you can still send us your insoles or relevant documents from your orthopedist so that our technicians can get a precise picture.

They differ in shape because the myvale sandal is custom-made. This also applies to the sample models used for product photos. The impression, and thus your foot, determines the length and width of your completely individual sandal. The height of the sandals is generally comparable across all models. However, the longitudinal arch – the arch on the inner side of the footbed – is adjusted individually and can therefore vary in height or be flatter.

No problem. This works through our myvale Designer (www.my-vale-shop.de/Designer). Here you can get creative and assemble your very own personal myvale sandal, from straps to footbed covering and midsole up to the outsole. Additionally, the myvale Designer allows you to decorate your chosen strap with an additional application or gaiter.

Some models are only available as men's or women's models. In most cases, these differ only in the width of the strap. Upon request, we can tell you which straps we have in stock. Custom orders are also possible. You can best inquire about the associated costs by phone or email.

The women's models have a narrow strap (2cm wide), while the men's models have a wider strap (3cm wide).

There is no special section for children. We have women's and men's models that are suitable for both adults and children, as the sandals are custom-made. For smaller children's feet, we recommend a women's model, as the straps of the men's models are usually too wide. If you are unsure, just give us a call or send us an email.

The prices are listed for each model in the detailed view. First, select a category (Toe post sandals, Duckbill, 2Strap, ...). Then, our model selection will be displayed. By selecting a model, you can view the price and additional information, as well as place an order.

Not necessarily. With mass-produced sandals, the toe post is always at a standardized position. Since every foot is different, this often causes friction. myvale manufactures the sandal according to the exact shape of your foot. The important thing is that you mark the correct position for the toe post when leaving your foot impressions. This greatly minimizes the risk of sore spots.

The price is calculated based on your combination. It mainly varies due to swapping a strap or adding an extra (gaiter, application, covering). Component prices start with the cheapest option in the view.

Every myvale sandal is manufactured with an individually adjusted longitudinal and transverse arch support.

The butterfly roll is a cushion in the forefoot area and can be used to relieve pressure on the metatarsal heads. It is used, for example, for splayfoot or a worn-out forefoot, but can also be booked as a comfort addition.

Primarily, both serve as comfort additions. The gel pad can only be combined with a covering, as it is inset from the top into the footbed and would otherwise be visible. The heel spur cushion can be added to any model – even without a covering.

Yes, it is possible. During the ordering process, you can add various orthopedic components or comfort additions. You can find all further information here: http://www.my-vale-shop.de/en/Orthopedic-adaptions/

Not directly. Your VALEs require a leather or Alcantara covering to install a gel pad. However, you can also order a covering for any shoe in the myvale Designer (www.my-vale-shop.de/Designer). The alternative to the gel pad is the heel spur cushion, which increases comfort in the heel area.

myvale catalogs are currently only available on-site. You can find all current models in our online shop.

Your shoe size is not necessary. It is determined based on your foot impression.

The straps are mainly made of genuine leather. You can find special alternative materials in the individual model descriptions. The footbed and midsole are made of ethylene-vinyl acetate (EVA). EVA is a high-quality, insulating, tear- and slip-resistant foam that does not absorb water. The outsole is made of specially formulated rubber.

Yes, some of our straps are made of chrome-free tanned leather. We can inform you exactly which ones upon request.

Yes, in the H2O sandals section, you will find all sandals that are completely leather-free (http://www.my-vale-shop.de/Basic/H2O). If desired, we can replace a leather strap with a fabric strap. These are custom orders that you can place with us by phone and an additional charge.

We generally ship via Deutsche Post (DHL).

Within Germany, shipping costs are 15 €. This covers all three shipping stages (footprint box to you, return shipping, and finished sandal to you). A complete overview of shipping costs can be found here: http://www.my-vale-shop.de/Versand-und-Zahlung/

The incurred shipping costs include the dispatch of the footprint box, the return shipping of the footprint box, and the shipping of the finished VALEs.

For shipping to EU countries and Switzerland, we charge 15€, and for all non-EU countries, shipping is 30€. In these cases, the return shipping of the footprint box is not included, except for the UK.

No. If you only order the myvale toe socks, we charge 2.95€ in shipping costs.

Our payment options are PayPal, credit card, direct debit, or advance payment. To receive your order as quickly as possible, we recommend PayPal, credit card, or direct debit, as we do not have to wait for payment to clear before shipping the footprint box.

Yes. If you pay by credit card, direct debit, or PayPal, the money is debited immediately and the box is shipped. With advance payment, we wait until the payment has been received, then the box is shipped.

Bank Kreissparkasse Schwalm-Eder
Account No. 810163321 BLZ 52052154
BIC HELADEF1MEG
IBAN DE69 5205 2154 0081 0163 21

Since the myvale sandal is not considered a medical aid and we do not have a position number with the health insurance, we are unfortunately unable to bill it through your health insurance.
If desired, we will include an additional description in your invoice detailing the exact construction of the shoe according to orthopedic standards. You can then submit this invoice to your health insurance. Unfortunately, we cannot guarantee that they will contribute anything. From experience, we can tell you that it is unlikely with statutory insurance, while private health insurance usually provides a contribution.

You can clean your sandals very easily with water, castile soap, and a sponge. All care and cleaning instructions can be found at http://www.my-vale-shop.de/Pflegehinweise/

Clean the VALEs regularly. Especially after long wearing periods, e.g., on vacation, cleaning may be advisable.

With minimal water contact, your sandals should be fine. However, you should avoid frequent wet-to-dry cycles. This can damage the leather from which most models are made.
As an alternative, you can order one of our H2O models (http://www.my-vale-shop.de/Basic/H2O). The H2O models are completely leather-free and made with high-quality synthetic leather.

No. Clean the VALEs only by hand washing.

The warranty period is 1 year. All information regarding this can be found here: http://www.my-vale-shop.de/en/Unser-Qualitaetsverspechen/

You will find the myvale warranty label attached to your sandals with a straw ribbon. The date your VALEs leave our facility is noted on it.

Yes, of course. Based on your invoice, we can identify the shipping date.

After prior agreement by phone, email, or letter, you can send your VALEs to us for repair. Various costs will arise after the warranty period, which you will receive from us based on a cost estimate.

Since the sandals are custom-made and cannot be used by anyone else after production begins, a return is unfortunately not possible.

No problem. Upon request by phone (05681) 9366490 or email to service@my-vale.de, you will receive a cost estimate.

Yes. You have the option to choose between four vouchers. Bronze 119€, Silver 149€, Gold 189€, and Platinum 289€. You can find everything else here: http://www.my-vale-shop.de/Geschenkboxen/

No, we structured the selection so that the amounts cover the prices of most models. If the recipient chooses a model in a different price category, the difference will be settled with them.

Yes. You can pay the remaining balance by credit card, PayPal, SEPA direct debit, or advance payment.

No problem. We will pay you the remaining balance in the form of myvale value vouchers. You will receive these together with your finished myvale.

First, select your favorite model and add it to your shopping cart. A field will appear where you can enter your voucher code (back of the voucher).

No, only one voucher redemption is possible per order.

Unfortunately, this is not possible within one order. We ask you to place a second order. Shipping costs are waived when redeeming a voucher, as they have already been covered by the voucher purchaser.

Toe socks have a cutout between the big toe and second toe, specifically designed for your toe post sandals.

So far, the toe socks are available in valegreen, brown, black, and navy. Additional colors may be available in the near future.

The myvale toe socks are available in sizes 35 - 46.